COURSE INFORMATION

This course provides you the opportunity to complete 4 different NPA's including Digital Literacy, ICT, Business in Action, and an Employability award. The knowledge and skills which you develop as you progress through the qualification will be useful all along your education; they are highly valued by employers and will help you progress your career in whatever path you pursue.

Employers are more often looking for interpersonal skills alongside technical abilities, this qualification, the units within it and the delivery of the subjects supports these skills and knowledge are:

  • Working in the administrative sector 
  • Customer service practices 
  • Working safely 
  • Organisational skills
  • Employability
  • Research
  • Positive attitude to workplace and learning
  • The importance of timekeeping and attendance
  • The importance of creating accurate content for business documentation
  • The importance of Information Technology 
  • The importance of keeping up-to-date with technology
  • The importance of good verbal communication
  • The importance of good listening skills
  • How to work co-operatively with others as a member of a team
  • Self-respect and showing respect and consideration for others 
  • Adaptability and flexibility 
  • Application of appropriate legislation eg health and safety 
  • Planning and Preparation 
  • Having the confidence to seek feedback 
  • Having the confidence to give feedback 
  • Personal target-setting and review
  • This is a one year full-time course, this usually means attendance in college between 2/3 days every week depending on the timetable allocated to you. This will be made clear before the course begins.

The NPA in Administrative Activities at SCQF level 4 has been designed to provide you with the practical skills and theoretical knowledge of the administrative systems and services that are essential to the effective working of a modern office, at junior level. 

This also allows you to have 'hands on' experience of key pieces of office equipment, develop communication skills with internal and external customers, and improve your skills in locating, retrieving information and developing IT skills to present information.
The Employability Award is an introduction to the world of work for those who are unsure about how to gain and sustain employment and focuses on generic employability skills, to enable a successful move into the job market. 
You will develop skills and attitudes which will be applicable across all areas of employment. The NPA PC Passport at SCQF levels 4 provides you with up-to-date knowledge and skills in a range of popular IT software, such as Office 365. You will improve skills in key areas such as word processing, spreadsheets and presentation software, preparing them for employment and further study. The structure and unit content provide a vocational and relevant curriculum that promotes articulation and transition into further and higher education. It does this whilst also supporting skills for industry and future employment, including the soft skills demanded by employers. 
Across this qualification, we aim to provide:
  • Improved digital skills, particularly software skills.Improved collaboration skills. 
  • Improved cognitive and practical competences in a range of contexts.
  • Improved vocational skills that can be used in a wide range of job roles.
  • Up-to-date knowledge and skills in using contemporary software.
  • Give you an insight into administration. 
  • Enable you to consider the various options open to them and to make informed career choices for your future. 
  • Prepare you for entry into further qualifications.
  • Provide you with specific administrative related knowledge and practical skills and the transferable skills demanded by employers. 

There are no formal requirements required for entry onto this course. The study and progression opportunities may suit: 

  • Young people still who have left school recently 
  • Adults who have decided to re-enter education 
  • Employees wishing to enhance their qualifications and skill-sets 

On completion of this short full time course at SCQF Level 4, you will be able to confidently progress to our course as below: 

  • Full-time, one year 
  • Level 5 - Intermediate Certificate: Business Enterprise with Accounting or Intermediate Certificate: Travel and Tourism  
  • Employment opportunities
  • Administrative assistant
  • Office junior/receptionist
  • Clerical assistant
  • Marketing assistant
  • Customer service assistant
  • Sales assistant
  • Interview and application form.