Course Details

2 Fashion students with mannequin. Coat hangers with clothes.

Pre Employment Retail

SCQF Level 4

This course covers everything from looking after customers to job seeking activities and work experience with a local retailer. It is also a great way to get back into studying if you haven’t done anything for a while. The course will give you the opportunity to develop your skills in the workplace and to learn more about working in a Retail environment.

What You Study

Units studied include:

  • Confidence Building
  • Communicating Effectively with Customers
  • Customer Service
  • Employability
  • Working with Others
  • Basics of Retail Merchandising
  • Selling Skills
  • Work Experience
  • Health and Safety in a Retail Environment
  • Introduction to Retail Display

Duration and Attendance

18 Weeks Part-time

Entry Requirements

You must be at least 18 years old to apply for this course.

You must also possess Communication, Numeracy and Information Technology at National 3 or Access 3 Level. Previous work or life experience will

be considered but the ability to perform at National 3/Access 3 Level in the areas above is required.

Further Study

  • NQ Working in the Travel, Hospitality and Events Industry
  • NC Retailing

Career Opportunities

  • Retail Operative
  • Sales Assistant
  • Retail Supervisor
  • Retail Stores
  • Customer Services
  • Merchandising

Application Process

  • Online application
  • Satisfactory Personal Statement
  • Successful interview

Funding Information

For information on how to apply for funding for your course fees to be paid, funding options and other financial support available, please visit our Financing Your Studies page in our Student Information section.

This course is currently offered on the date(s) and venue(s) listed below.

Method of Study Starts* Ends* Based at

While we make every attempt to ensure the accuracy of course information, this is subject to change, as part of our continuous improvement process.

*Start and End dates refer to the week commencing date and the actual date could be any date within that week.

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