What will I learn on the course?
To achieve your Certificate, you will study two units from the below, which unit is dependant on start date; the units are themed as: Theme 1: Foundations for Excellence with a focus on the foundations for management and leadership practice. Theme 2: Developing Capabilities, Delivering Results, Driving Best Practice focused on Interpersonal Excellence – Managing People and Developing Relationships, Organisational Performance – Delivering Results (Day to Day Activities) Principles of Leadership Practice - Develop your understanding of ethical leadership and the impact of culture and values on leadership. You will examine leadership models and the concept of empowerment, with consideration of techniques and methods for leading others. Managing Performance – You will evaluate the reasons for managing performance of staff and the approaches that can be used. Explore methods of rewarding the performance of individuals who exceed expectations and analyse ways of managing under performance in a professional and supportive manner. Managing Conflict - Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence-based judgements and act professionally within the bounds of organisational and legal frameworks. Managing Change - Change is inevitable if an organisation is to maintain competitiveness and currency of practice. This unit has been designed to enable you to evaluate types and reasons for change within organisations and be able to select and apply theoretical models for its management. Creating and Delivering Operational Plans - The ability to translate organisational objectives into operational plans is an essential management skill. The unit opens with the importance of understanding the strategic direction of the organisation and how to contribute to the strategic planning process.Application Information
What further course options are available?
- From the Certificate in Management and Leadership you can progress to the full Diploma by completing the additional three units.
How will this help my career?
- This course is designed to meet the continuing personal and professional development needs of first line managers.
- It will provide you with new skills and improve your career prospects for the future.