In this free course you will learn face to face and online customer service skills to assist you in gaining access to the fast-expanding market in jobs in all of our key sectors. Interview and team working skills will be developed to prepare you for interviews when applying for jobs.
- Customer Services
- Team working
- Interview skills
- Blended Learning:
- Online including home research;
- Scheduled classroom studying;
- and materials for your self study.
- Customer services
- Introduction to Business
- Evidence of being able to study at level 5 such as level 4 qualifications.
- Employment or Intermediate Certificate in Business Enterprise.
- Customer Services assistant
- Retail assistant