Study online at a time that suits you - flexible start dates available

To be successful in sales you require the ability and skills to communicate information about products and/or services to customers both verbally and non-verbally. You will also learn how to build rapport, ask the right question and actively listen to the customer. These are key skills of sales people.

  • Communication - questioning techniques and active listening.
  • Learn how and when to use certain types of questioning.
  • Learn how to interpret body language.
  • This is an online distance learning course.
  • The course starts in February and has flexible start dates throughout the year.
  • The duration of the course is approximately 4 weeks.
  • Verbal and non-verbal forms of communications when dealing with customers.
  • The different types of questions to use and when to use them.
  • The importance of active listening in sales.
  • How to interpret body language.
  • People interested in sales and preparing for a career in sales.
  • Successful students could apply to other relevant college courses if they meet the entry criteria.
  • Sales
  • Telesales
  • Front of office
  • Receptionist
  • Online application.