In this free course you will learn face to face and online customer service skills to assist you in gaining access to the fast-expanding market in jobs in all of our key sectors. Interview and team working skills will be developed to prepare you for interviews when applying for jobs.

  • Customer Services
  • Team working
  • Interview skills
  • ICT
  • Communication
  • Collaboration
  • Blended Learning:
    • Online including home research;
    • Scheduled classroom studying;
    • and materials for your self study.
  • Customer services
  • Introduction to Business
  • Employability
  • Evidence of being able to study at level 5 such as level 4 qualifications.
  • Employment or Intermediate Certificate in Business Enterprise.
  • Customer Services assistant
  • Retail assistant