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Managing and Leading the Team

This course is designed to help people in a management, leadership or supervisory role to understand how to lead, develop and engage with their teams and people. You will explore conflict, how to motivate individuals and teams and assertive communication.

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Certification:

College Certificated

Duration:

2 days

9.30am – 4.30pm

Delivered at the Carnegie Conference Centre, Dunfermline

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Who is this course for?

This course is designed to help people in a management, leadership or supervisory role to understand how to lead, develop and engage with their teams and people.

What qualifications will I gain?

Candidates will gain a Fife College Certificate of Attendance.

What will I learn on the course?

Day 1 – The Role of a Manager

  • The role of a manager and leader
  • Responsibilities and qualities of a manager
  • Your management and communication style
  • Action-centred leadership
  • How to understand ourselves better using the Johari Window model

Day 2 – Managing Performance

  • Key characteristics of effective teams
  • The leader’s role in managing and leading the team
  • The performance management cycle and how it applies to individuals and teams
  • Frameworks to deliver effective and helpful feedback
  • What motivates individuals and how the leader contributes
  • Workplace strategies to provide recognition beyond pay
  • The benefits of motivated and engaged employees

Application Information

What further course options are available?

  • Managing mental health
  • Managing and supporting young people in the workforce
  • Equality and diversity in the workplace
  • Introduction to root cause analysis and problem solving

How will this help my career?

This course will develop your ability to explore conflict, motivate individuals and teams and your use of assertive communication.

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Equality and Diversity in the Workplace

There is much confusion about what “Equality and Diversity” means, and many people are wary of dealing with Equality and Diversity issues for fear that they may do or say something wrong. This course is aimed at making things clearer for Managers so they can manage, and staff so they can be aware of the right way of acting in the workplace. You want to proactively understand issues relating to discrimination, victimisation and harassment in the workplace, and develop the confidence to prevent them, and deal with them if they are alleged. Course attendees will understand what is meant by equality and diversity, quantify what needs to be done personally, and how to promote best practice within the organisation.