Delegates are encouraged to share their own experiences and there are numerous examples provided from other organisations, both public and private sector, of their approaches to performance management. All this is supplemented by cutting-edge research and current views as to how performance management is evolving. A number of case studies with different performance ‘challenges’ have been developed to enable delegates to tackle those issues in a safe environment. Understanding a variety of approaches to performance management, Developing the knowledge and skills crucial to effective performance management, Understanding the legislative backdrop to performance management, Examining best practice re. company policies and procedures for performance management.

  • One day, 9:30am - 4:30pm 
  • Carnegie Conference Centre, Halbeath Road, Dunfermline, KY11 8DY
  • As well as being open to any individual, this course can also be delivered:
    • to meet individual company requirements
    • to company house styles and templates
    • within company premises
    • specifically to a group or team of staff
  • Performance management defined
  • Approaches to performance management
  • What motivates people to perform
  • SMART objectives for ‘hard’ and ‘soft’ issues
  • Grievance and discipline processes
  • Performance case studies
  • Personal development planning
  • This course is suitable for anyone who supervises staff
  • £175 per person
  • Price includes all course materials, refreshments, and a two course lunch