Director of Student Experience - Job Description

Overall Purpose of Role

Being "Student-centred" is a core value at Fife College, so everyone who works here puts students at the heart of what we do. The Director of Student Experience is the Chief Ambassador for students, leading a 125 strong Team who are committed to supporting the well-being and success of our students throughout their time at College.

The Director of Student Experience is responsible for the strategic leadership of a broad range of functions including:

  • Wellbeing & Support (Funding, Guidance, Retention, Health and Wellbeing, Customer Service)
  • Engagement & Employability (Admissions, Careers Advice & Partnerships)
  • Inclusion, Equality and Diversity

The Director also has a key role in promoting the continuing development and ambition of our award-winning Fife College Students Association.

The Director will instil a passion and enthusiasm for enhancing the student experience, not only in the Team but across the whole organisation. The Director will work with internal and external partners to provide vision, leadership and an ethos of innovative practice in how we deliver the best quality of experience for all of our students.

Key Responsibilities

  • Provide strategic leadership for the enhancement of student recruitment, including the streamlining of all related systems and processes
  • Develop and implement coherent and effective cross-College support for the Learning and Teaching Strategy and associated policies and procedures
  • Provide strong and collegial leadership of your Team, supporting and nurturing them through proactive professional and personal development
  • Contribute to the College’s evaluation and enhancement processes by offering foresight and adopting a proactive and team based approach to continuous improvement
  • Contribute to the College’s strategic and operational planning and performance reporting regime, including effective leadership of the Directorate’s planning and performance
  • Manage financial budgets and workforce plans in order to deliver value for money and impact
  • Develop and enhance productive relationships with key partners such as Skills Development Scotland, Fife Council, Schools and community organisations particularly in support of learning pathways and equalities
  • Work with Faculties to ensure that students are placed on courses appropriate to their needs, qualifications, aspirations and receive support appropriate to their needs
  • Ensure that the College admission, guidance and advice functions assist applicants to access appropriate learning
  • Contribute to the successful execution of the College’s Equality and Diversity Strategy
  • Provide strategic support to the Fife College Students Association ensuring that it has the necessary resources to deliver its mission
  • Undertake projects and other management duties as directed by the Senior Management Team

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